FAQs

WHAT ARE YOUR DOMESTIC SHIPPING FEES?

ORDERS ABOVE AED 300	2-5 BUSINESS DAYS	FREE
ORDERS BELOW AED 300	2-5 BUSINESS DAYS	25dhs
NEXT DAY DELIVERY	ORDERS PLACED BEFORE 4PM	50dhs

** The indicated delivery timeline is an approximate number of days an order takes to deliver from the ship date, and does not include weekends, holidays and any unforeseeable delays on the shipping carrier's end (weather, volume, traffic, etc). If your order consists of preorder and/or made-to-order pieces, your order may take longer than usual to ship. Make sure to check the dates indicated on the product page.

HOW DO I CHECK THE STATUS OF MY ORDER?

Once your order has shipped, you will receive a confirmation email that includes a tracking number. If you have not received this email, please feel free to contact shop@bumblebeadz.com to check on the status of your order.

WHAT IS YOUR RETURN POLICY? HOW DO I MAKE A RETURN?

All made-to-order pieces and select sale items are final sale and are not eligible for return. All items purchased during promotions and one-of-a-kind items are available to return for store credit only. We accept returns on all full-priced products in their original condition, unworn and unused, within 7 days of receipt. Returns meeting these conditions will be issued a full refund (excluding shipping costs) to the original form of payment. Please note that the customer is responsible for all return shipping costs.

CAN I PURCHASE A GIFT CARD?

Yes! Digital and physical gift cards are available to purchase here purchase here.